About Us
Quality of work is non-negotiable for us
Our core values includes honesty, professionalism, integrity and quality of work which are non-negotiable, to give the customers that kind of dealership experience in an independent mechanic workshop. We are operated by family-like owners who have over 20 years combined dealership and manufacturer repair service centre professional experience, so we have the knowledge and expertise that you can trust and rely on 100%. We also have professional experience in quality management systems that adheres to process based approach in everything that we do and always apply evidence based rule whether on minor or major issues.
In MF Auto Prestige, we take pride in providing dealership quality of car service or repairs including mechanical end engine repair, auto electrical, aircon, system, brakes, steering and suspension, tyres and wheel alignment, and car diagnostics.
OUR SERVICES
Car maintenance and servicing includes the following:
- Performs operational and safety checks from vehicle on the floor, half raised, fully raised, and on engine bay operation checks
- Check tyre conditions
- Check brakes and discs condition
- Make recommendations for possible fix on existing or potential issues
- Follows manufacturer service schedule that does not void dealership warranty
- Service stamp on logbook and/or sticker provided
- Reminder on next service
This service may include electrical diagnosis, removal, installation, or repair of the following:
- Engine management system
- Immobilisers, alarm, airbag system
- Central locking & lighting systems
- Sunroof, door & wiper electronics
- Dashboard warning and brake lights
- Wiring & towing electrics
- Electric sideview & rear mirrors, including windows
- Battery, starter motors & alternators
- Parking sensors and reversing cameras
Pre purchase inspection of used car is important to know the current condition and be aware of any existing issues prior to purchasing the car. Remember that there may be issues that may provide a price break or point of negotiation
because it might be costly to fix. If it is practicable, it is best to bring the car in the workshop so a thorough inspection can be done.
These are the examination and checks included in this service:
- Mileage and vehicle history report
- External paint condition
- Signs of wear and tear on tyres
- Leaks & undercarriage Oil levels, under bonnet, belts, transmission fluid, brake fluid, anti freeze, battery
- Headlights, tail lights, signal lights, internal lights condition
- Drive test to observe any sounds or vibrations, dashboard light, steering and suspension, brakes
It takes only a small misalignment to create problems. Wheel alignment is all about checking the direction and angle at which the wheels are set against your vehicle manufacturer’s specifications. Prevention is better than cure as
they say, so when it comes to tyre care, wheel alignment can:
- Save you money, as tyre replacements are required less frequently
- Tyres will last longer
- Vehicle handling will be optimized
- Vehicle will drive smoother with less tyre rolling resistance
- Worry free driving
This is not always as easy as it may seem. Repair Process means the process of returning a damaged object or an object not operating properly to good condition. We take mechanical and engine repair seriously and have no room for mistakes.
Thus, we do the following to ensure the quality of work is never compromised as it may sometimes require a lot of work and can be costly too:
- Getting the facts and confirming the mechanical or engine issue
- Finding probable causes to determine root cause
- Evaluating the strength of existing building or structure
- Evaluating the need of repair
- Selecting and implementing a repair procedure, following appropriate manufacturer instructions (some issues may need to undergo various points of repair prior to reaching the final point of repair)
- Checking and monitoring of outcome
- Conclusion or closing of repair procedure
We hold a current refrigerant trading authorisation form the Australian Refrigerant Council (ARC) to acquire, store and/or dispose of refrigerant used in automotive, and have a full time in-house ARC licensed aircon technician.
A Risk Management Plan is in place which outlines the handling and storage of refrigerant and comply with existing environmental laws. We also use reliable aircon system machine and tools to perform diagnosis and tests on aircon issues, from simple regas or degas to complex aircon issues.
There are no hard and fast rules when brake service should be performed so it is important to keep up to date with service schedules and see a mechanic as soon as any symptoms of brake issues comes out. Brakes service may include flushing out the old brake fluid
and replacing it with new fluid, replacing brake pads, resurfacing rotors, and cleaning, adjusting, and lubricating other braking mechanisms.
The function of car steering and suspension is to provide solid handling and stability that work together for a safe drive. It is important to have a regular check on car steering and suspension tune up to give comfortable driving experience even on rough terrain. Here are few common symptoms of suspension issues that might need to replace the shock absorbers or struts:
- The car bottoming out
- Plunging forward on stops
- The feel of rocking and rolling when driving around corners
- Premature tyre tread wear
- Fluid leakage
- Squealing sound when car starts
- Groaning noises when turning
- Steering wheel is slow to respond
- Stiff steering wheel
- Power steering fluid level is low
- Power steering fluid is grey
Not only we use top of the line car diagnostic scan tool, systems and local and international support from diagnostic experts, but we also use a process-based approach that is strengthened with evidence-based rule so as to increase accuracy in finding the root cause of the problem and arriving with the
correct solution. Narrowing down the possibilities to find the the root cause of the problem and be able to correct it according to manufacturer instructions is the main goal. To visualize, it is like a funnel wherein the topmost includes the customer concern that needs to be verified and confirmed by visual inspection, checks, and tests. then goes down to retrieving DTCs, checking TSBs, to checking scan tool data, and further down to finding the faults and determine the root cause. Once root cause is reached, then can recommend possible fix, verify the repair procedure, then check and monitor results prior to closing the issue. Depending on the issue, this process can be tedious and time consuming sometimes but will guarantee accurate results and best solutions to car problems.